Your first visit at River Harmony Dental is designed to be comfortable, informative, and tailored to your unique dental needs.
At River Harmony Dental, we are committed to making your first visit with us comfortable. Upon entering our clinic, you will be immediately greeted by our Administrative Team, who will do all they can to make you feel welcome and comfortable. Your appointment time will be a dedicated one-on-one time with your River Harmony Dental Team, who will spend as much time as necessary to discuss all your dental health needs and goals.
During your visit with us, we will make sure that we explain what is going on in your mouth clearly. We will use pictures and videos if necessary. All options will be thoroughly explained to you, and any questions you have will be answered. By using technology such as X-Rays, we can image your entire mouth in just seconds, which will help us understand your oral health and how we may help improve or maintain it. We will never pressure you to proceed with any procedure unless you are totally comfortable and completely understand the need for it.
Please understand that it is ultimately your responsibility to keep track of any upcoming dental appointments. As a courtesy, we send out hygiene reminders and confirmation calls or emails two weeks before hygiene appointments. As well, we send a courtesy reminder one to two days before all dental appointments. Although we make every effort to contact you before any appointment, it is ultimately your responsibility to ensure that you will be at your appointment unless other arrangements have been made in advance with our office.
We are committed to providing you with dental care and supporting your dental health.
Due to a continuous high demand for prime appointment times, we require a minimum of 2 business days’ notice per appointment should you need to reschedule or cancel your appointment. Because we value your time, we do not double book our clients. As such, your appointment is a valuable time that the doctor has set aside, especially for you. Where insufficient notice is given, a missed appointment fee may be charged to you, or we may require you to prepay to reserve your next appointment.
Each insurance plan and coverage is unique, and our office has limitations on the information we can access. Therefore, it is ultimately your responsibility to understand what your individual plan allows. Please note that the treatment we recommend will always be based on your dental needs, regardless of the nature and extent of your dental plan coverage.
We are pleased to offer Direct Billing (also called “Assignment of Benefits”). Our administrative team is happy to electronically submit your insurance papers directly to your insurance company on your behalf and accept their payment directly to our office. You only pay the difference your company will not cover. Unfortunately, there are a few insurance companies that will not allow payment to come to the office, therefore payment in full for services is required.
River Harmony Dental is pleased to offer in-house financing options, with approval processing so you can get the dental care you need in a timely fashion. Please ask our team on your next visit. We can also provide payment plans for your convenience. We offer several payment options for your convenience, including Cash, Debit Card, Visa, and MasterCard.
Have you got a question about River Harmony Dental or our services? We have the answer! Check out frequently asked questions to find the information you need.
If you do not see your question below, please do not hesitate to call us at (587) 493-0305 and we will be happy to assist you.
If you’ve had a positive experience at River Harmony Dental, we welcome referrals! Your referrals help connect others with family dental care, and allow us to reach more smiles in need.
We had a wonderful first visit. Everyone was very welcoming, warm and took exceptional care of us!
Fast, painless and friendly! My kinda dental appointment haha thank you ! Staff is wonderful and have yet to have a bad experience !
Everyone was very friendly and professional. I’m very happy with the dentist and the work she did to my teeth.
Dr. Grant is the best dentist I have ever had – bar none. Patient comfort is a very high priority for her and her assistant Lenka.
This was my first time at the dentist here and I was getting quite a few teeth fixed at one time.
I recently changed my dentist to River Harmony Dental. Dr Grant and Lenka her assistant were very professional and knowledgeable.
Dr Grant & Lenka are always so thorough and check in frequently to make sure I’m as comfortable and pain free as possible
I had my wisdom teeth removed at River Harmony and was absolutely thrilled with how the procedure was handled.
Great experience. Lovely office. I always feel so anxious going to the dentist but felt comfortable and calm.
Went in for my teeth cleaning and had a wonderful time with the hygienist who was very professional and has a great attitude.
We look forward to meeting you and helping you thrive.
